Commitment to our Local Communities
The Opportunity to Make a Difference
Work-Life Balance
 


Job Title
Personal Banking Advisor
Status
Full-time
Branch/Department
Bay Street Community Banking Centre
Reports to (title)
Branch Manager
Work Location
Bay Street Branch


 

Scope of Position
 
The Personal Banking Advisor (PBA) is responsible for managing and building an assigned book of business made up primarily of members with identified multifaceted needs. The PBA ensures that all of the member's financial needs are being met by the most appropriate resource within the company, and has overall responsibility/accountability for the relationship. Through proactive relationship management, the PBA retains and grows the book by increasing the share of member business by using all of our’s products and services including both credit and investment solutions.
 
Key Responsibilities
Manages an assigned portfolio of members using financial planning concepts, advisory and relationship tools to meet all members' complex credit/investment needs
-          Establishes regularly scheduled contacts with members/clients to establish relationships that will identify members' needs
-          Keeps files on member relationships that include member's financial goals and PBA plan of action to assist the member/client in meeting those goals
-          Is the branch liaison with Financial Advisory Services (FAS) and Small and Medium Enterprise (SME) representatives/team
-          Manages assigned member portfolio jointly with other specialists in our organization i.e. FAS and/or SME
-          Provides financial advice using some financial planning tools (e.g. cash-flow and credit management)
-          Acts as a mentor for less experienced staff under the guidance of the Branch Manager
-          Acts as the branch centre of expertise on the use of financial calculators, complex credit and managed portfolio solutions
-          Maintains strong relationships with alliance partners
-          Deals with referrals when deemed necessary based on the complexity of the members/clients requests
 
Qualifications
-          Post secondary education combined with 5 years related experience in a financial institution or an equivalent combination of education and experience
-          A minimum 3 years credit experience including analysis and knowledge of underwriting
-          CSC or IFIC course completed with ability to be licensed immediately
-          CFP or PFP designation or currently in progress
-          At a minimum 2 years of financial advisory experience and demonstrated relationship building experience
-          Proven track record in sales
-          Extensive knowledge of processing/procedures of complex products including deposits, investments, loans and mortgages
-          Sound knowledge of various computer applications including Excel, Word etc
-          Very detailed knowledge and ability to demonstrate sales management techniques
-          Sound lending judgement  
 
Key Skills and Competencies
-          Member/Client Centricity-Evaluates and adapts service delivery to promote excellence
-          Continuous Learning & Agility-Seeks to improve and maintain personal effectiveness in high demand situations
-          Teamwork-Fosters teamwork
-          Achievement Orientation-Continually improves personal performance
-          Adaptability-Adapts to large, complex and/or frequent changes
-          Decision Making & Problem Solving-Makes complex decisions in the absence of policies and guidelines
-          Impact & Influence-Influences through linking with other initiatives
-          Initiative-Addresses opportunities to enhance and advance organizational goals
-          Sales Process-Creates and fosters our sales culture
-          Professional/Technical Expertise-Demonstrates expert knowledge as relates to the job’s role
-          Developed writing skills sufficient to communicate detailed factual information to members and various department or partners
-          Excellent problem solving skills to systematically identify analyze and resolve complex member issues/problems
-          Excellent interpersonal and communications skills
 
Compensation
 
We offer a competitive total rewards program, the ability to achieve real work-life balance, and an opportunity to truly make a difference.
 
If you put people first and value excellence and integrity, we hope you’ll submit your resumé. You just might be a perfect fit for a career with us.

Thank you for your interest in our organization. Although we appreciate all applicants, only candidates selected for an interview will be contacted.   APPLY NOW!!! Please send your resume and cover letter with JOB TITLE and JOB # in your email subject line to resumes@nethireinc.com

 

Personal Banking Advisor Toronto 12788