|
When you're preparing for your next interview, chances are you'll prepare
for the questions you have to answer. But, how much careful thought are
you giving to the questions you have to ask? The questions you ask can
be just as powerful as the answers you give, and can often be what set
you apart from your competition. You must ask intelligent questions. Here's
how to go about it, and a few powerful examples that can work in any situation..
Asking powerful questions can show you for the superstar you are - someone
who can step in, hit the road running, and bring the right kind of attitude
and expertise. Not asking questions, or asking poor questions, tells them
something very different, such as…
- I don't really care much about the company - I just want a job, any
job
- I don't communicate well
- I'm intimidated and just want to get out of here
- I haven't really prepared or thought about this much…but I hope
you like me anyway
Unfortunately, job seekers who don't ask questions, or ask the wrong
questions, often remain job seekers.
Why you MUST take advantage of the opportunity to ask good questions
This is your chance to help shape the interview, steer the discussion
toward where your strengths lie, tell stories that really demonstrate
your suitability - it's your chance to make certain that you get a chance
to say what you want to say and to root out what they are really
looking for (which may not be so obvious in the early going).
Remember, you are also interviewing them
to find out if the company and position are the right fit for you, and
good questions are the key. Ask about the culture in the company/department,
performance expectations (after 6 months / 1 year), how most careers progress
from this position, etc.
When to Ask Them
Most interviews will end with the phrase "So, do you have questions?",
and obviously this is the time to have a few ready.
However, you have to remember that the best interviews are also "conversations",
so feel free to occasionally ask a question during the interview.
For example, if they ask a question about something you'd like to learn
more about, feel free to follow your answer with a question ("Yes,
I am familiar with the new regulatory standards…the next 6 months
should be very interesting. How do you see the new requirements impacting
this area?).
Questions to AVOID
There are good questions, and there are bad questions. Here is a list
of the types of questions to avoid at all costs:
- The obvious things that you should already know before you arrive
("So, what does your company do?")
- Questions regarding salary, benefits, vacation time, etc. - wait until
there's an offer on the table
- Questions beginning with "Why…?"- they usually come
off as confrontational or requiring the interviewer to defend something.
- Anything that might appear to limit your ability to fit in or do the
job, such as "Do I have to travel much?", "Is there any
possibility to job-share in this position?", or "Do I really
have to work weekends?"
Advanced Questions
Wherever you can ask questions specific to the job or the company, go
for it. But consider also questions like the following, which can be very
powerful and apply to virtually any position:
"What would outstanding performance look like in this job?"
This question makes you look like you want to exceed their expectations,
and their answer can give you valuable information as to what those expectations
are
"What is the most important thing I can do to contribute within
the first 90 days on the job?"
Says that you want to make a difference and you're motivated, and again
gives you insight into where they really need a hand
"When you think of the people who are or have been most successful
in this position, what was it they brought to the table?"
Again, clues to what makes a person successful in the role (which you
can then demonstrate you have)
"Are there any questions in your mind as to my ability
to step in do this job?"
A very bold question, yes, but one that cuts to the chase and asks them
to address any doubts they may have. If they give you any, you get a chance
to address them. If they give you none, move on to your powerful closer.
One of the Best Questions You Can Ask…Period!
"I'd love a chance to show you what I can do. Can you give
me an example of a situation you're facing right now, and we can spend
the next few minutes working through it?"
In other words, instead of talking in vague generalities, show them you
mean to perform by asking them to put a live problem on the table, and
then roll up your sleeves and knock their socks off. You can even then
ask to be reviewed like an employee.
What better way to demonstrate your expertise, your willingness to get
in and get your hands dirty, and your confidence? All in all, a pretty
good picture of what you're going to be like on the job.
Last Thoughts
Make certain you are asking questions the interviewer can answer. If
you are in the first round of interviews with the HR person, they may
not know the technical details of the position, so make certain that the
questions you prepare are ones that the interviewer -whomever it is- are
in a position to answer.
Also, remember that you don't want to sound like you are interrogating
them. Questions can be powerful, but they can also be overdone. If you
have a number of questions, pepper them throughout the interview and save
a few powerful questions to close with.
Many people think that "Do you have any questions" signals
the end of the interview. Don't fall into that trap. Treat the question
like an opportunity to kick the interview into its next gear - where you
begin to shine above your competition.
Best of luck!
© 2003 Ross Macpherson
About the Author
Ross Macpherson is the President of Career Quest, a Certified Professional
Resume Writer, and a Career Success Coach who has helped thousands of
motivated professionals advance their careers. To receive more valuable
career advice, sign up to join his monthly newsletter "Career Quest
Café" by visiting www.yourcareerquest.com.
|