Stream (Chilliwack)

Stream is a global contact services provider that offers technical support and customer service outsourcing, with a decided focus in the high-tech industry. We are passionate about creating an exceptional customer experience. Our extensive training helps prepare an employee with a solid foundation of product and service knowledge. Combined with competitive pay and benefits, our employees find value in personal achievement and professional development. Their achievement is our greatest success.

The Support Professional:
•        provides technical support to customers over the telephone and/or other electronic mediums;
•        uses a high level of interpersonal and communication skills to assist the customer in resolving technical problems and to offer additional services to the customer;
•        adapts problem-solving communications based on the needs of the customer and their level of technical knowledge;
•        receives ongoing training to maintain technical currency and broaden product knowledge;
•        works in a performance-based environment with varied incentives.

Interested applicants should apply at www.stream.com/careers, or by e-mail to chilliwack_recruitment@stream.com).